Snap & Tag Privacy Policy
This Privacy Policy applies solely to the products and services of Zhuhai Hengmao Electronic Co., Ltd. (referred to as "Company" or "Snap & Tag").
Update date: January 2026
This Privacy Policy will guide you through the following:
◼ The collection and use of personal information in relation to our products and services
◼ How your personal information is safeguarded
◼ Our approach to handling children’s personal information
◼ The global transfer of your personal information
◼ How this Privacy Policy may be updated
◼ How to contact us
Introduction
Snap & Tag acknowledges the significance of your personal information and commits to protecting its security and integrity. We prioritize maintaining your trust and safeguarding your information in accordance with key principles, including but not limited to: consistency of power and responsibility, purpose specification, informed choice, minimal data usage, security, participation, and transparency. Additionally, we adhere to industry-standard security protocols to ensure the utmost protection of your personal data.
Please carefully read and understand this Privacy Policy before utilizing our products or services.
I. Collection and Use of Personal Information
1. Types of Personal Information We Collect
To provide the core functions of our products and services, we may need to collect and process certain necessary personal information. When you choose to use such business functions, you need to authorize us to obtain the following information:
With respect to the personal information and sensitive personal information involved in this Privacy Policy, prior to collecting sensitive personal information, we will separately obtain your consent and inform you of the necessity of processing the sensitive personal information and its impact on your personal rights and interests. The collected information includes but is not limited to:
(1) Basic information: Account nickname
(2) Online identification information: System account (including third-party accounts), IP address, and related passwords
(3) Device information: Hardware model, operating system, etc. of frequently used devices
(4) Location information: Precise geolocation data
We may request the following permissions based on your business function needs:
(1) Camera and photo album permissions: Used for saving pictures, scanning QR codes, etc.
(2) Location permission: Obtaining user location to connect to devices
(3) Bluetooth permission: Used for connecting to hardware devices
(4) Storage permission: Downloading and saving pictures, and accessing pictures for printing
You may independently choose whether to grant the corresponding permissions. If you refuse to grant a certain permission, this App will not be able to provide you with the relevant functions that rely on such permission, but this will not affect your normal use of other unrelated functions of this App. The Company shall not be liable for any inability to use the corresponding functions due to your refusal to grant permissions. You may enable, disable, or revoke the granted permissions at any time through the device's system settings. After the permission settings are changed, this App will collect and use relevant information in accordance with the modified permission scope.
2. Collection Methods
We collect personal data as required for essential business functions. This information helps us enhance the functionality and develop new services.
3. Entrustment, Sharing, Transfer, and Public Disclosure of Personal Information
(1)Entrusted processing: In this function, your personal information such as user content and avatars is only processed and stored through Alibaba Cloud SDK. No other external vendors are entrusted by the Company to process your personal information.
(2)Information sharing: Except for the following situations,without your explicit consent, we will not share your personal information with any third-party companies, organizations, or individuals:
To ensure the realization of the core functions of the product, we have integrated necessary third-party SDKs;
Where laws and regulations provide otherwise, or where it is necessary to fulfill statutory duties or obligations.
(3)Information transfer: We will not transfer your personal information to any companies, organizations, or individuals except in the following circumstances:
- We may transfer your personal information to a third party with your explicit consent.
- In the event of corporate merger, acquisition, or bankruptcy liquidation involving the transfer of personal information, we will require the new holder to continue to comply with this Privacy Policy; otherwise, we will require it to re-obtain your authorization and consent.
Public disclosure: We may publicly disclose your personal information in the following circumstances:
- With your explicit consent;
- When public disclosure of personal information is required by law or mandatory requirements of government authorities;
- To respond to major security incidents, litigation, arbitration, etc.
4. Protection of Personal Information
(1)Security Measures: We implement industry-standard precautions to safeguard your personal data from unauthorized access, public disclosure, misuse, alteration, damage, or loss. Our security capabilities are enhanced through services such as the Alibaba Web Application Firewall and Cloud Security Center.
(2)Data Minimization and Retention: We adhere to the principle of data minimization, retaining personal information only as necessary for the purposes outlined in this Privacy Policy, unless a longer retention period is mandated by law.
(3)Incident Response: In the event of a security breach, we will notify you promptly, detailing the situation and providing relevant suggestions to mitigate risks. We will also report such incidents to regulatory authorities in accordance with the law.
II. Third-Party Services and Statements
To enhance user experience and provide certain services, our product may integrate third-party SDKs or other tools, such as the Alibaba Cloud Object Storage (OSS) SDK, which is used to store resources uploaded by users, including avatars, images, and files. This may involve the collection of device identifiers, network information, and other data.
III.Your Rights
In accordance with the laws and regulations of China and other relevant regions, we protect your various rights regarding personal information:
1.Inquire about, access, and copy your personal information;
2. Correct or supplement inaccurate personal information;
3. Request deletion of your personal information under specific circumstances (e.g., the purpose of our processing has been achieved, you withdraw your consent, etc.);
4. Request us to transfer your personal information to a third party designated by you when eligible;
5. Withdraw your granted consent at any time (the withdrawal does not affect the processing conducted based on the consent prior to the withdrawal);
6. Restrict our processing of your personal information by setting privacy permissions, etc.;
7. We will respond to your above requests within the time limit specified by law (usually 15 working days). To ensure security, you may need to submit a written request or verify your identity in other ways. We may require you to verify your identity before processing your request.
IV. Processing of Minors' Personal Information
Our products and services are mainly intended for adults. For children under the age of 14, or minors over the age of 14 who are deemed to have no capacity for civil conduct or limited capacity for civil conduct, we will not process their personal information without the explicit consent of their guardians. Minors shall not create accounts without the consent of their parents or guardians. If we discover that minors' information has been collected without authorization, we will delete the relevant data as soon as possible. If guardians have any questions about minors' personal information, please contact us through the methods specified in Section.
V. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on our website and within our app. We encourage you to review the policy regularly. If significant changes occur, we will notify you through appropriate channels.
VI. Contact Us
For any questions or concerns regarding this Privacy Policy, please reach out to us at:
Email: qrs-js15@xprinter.net